Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sonia Barnett Nichols

Sonia Barnett Nichols

October 15, 2025

5  out of  5
rating by Sonia Barnett Nichols
"Heather took care of everything which we desperately needed due to trying to close on a house at the same time! We are even paying less than we were before! Definitely recommend to everyone!"
Profile photo of Taresa Ewan

Taresa Ewan

October 10, 2025

5  out of  5
rating by Taresa Ewan
"Stacey Wiggs was fast, efficient, reliable and honest! Great customer service and Ted Miller State Farm's quote is way lower than my current Geico!"
We responded:
"Taresa, thank you for your review. We love helping people save money on their car insurance."
Profile photo of AnneMarie Hunter

AnneMarie Hunter

October 10, 2025

5  out of  5
rating by AnneMarie Hunter
"Everyone at the Ted Miller State Farm Insurance Agency is knowledgeable, professional and friendly. As a customer, you feel the staff has your best interests in mind each and every time you work with them. I am very happy to have found this excellent agency!"
We responded:
"Thank you, AnneMarie! We certainly appreciate your business!"
Profile photo of Mary Martin

Mary Martin

October 9, 2025

5  out of  5
rating by Mary Martin
"Thanks Jackie from State Farm yall are awesome"
We responded:
"Thank you, Mary! We certainly appreciate your business here! "
Profile photo of Robyn Bradbury

Robyn Bradbury

October 9, 2025

5  out of  5
rating by Robyn Bradbury
"Stacey Wiggs was amazing to work with. Would definitely recommend her for you insurance needs."
We responded:
"We agree, Stacey is a great addition to the Ted Miller Team. Glad she could you help you with your home and auto insurance needs."
Profile photo of Kathy Porter Washington

Kathy Porter Washington

October 8, 2025

5  out of  5
rating by Kathy Porter Washington
"Luke is an A+ Customer Service Agent with State Farm. He is very helpful and knowledgeable when it comes to insurance"
We responded:
"Kathy, thank you for your kind words. Luke does a great job, we are very fortunate to have him apart of our team. Thank you for your renters insurance business. "
Profile photo of Debra Robinson

Debra Robinson

October 7, 2025

5  out of  5
rating by Debra Robinson
"Ted Miller's State Farm Agency is a Good Neighbor. I had issues with my home that jeopardized my homeowners insurance. Ted and Heather reached out to me, and put a team together to resolve the issues at no cost to me. They did not have to do anything for me, but I am so grateful they did giving me peace of mind. Thank you to Ted, Heather and your entire team. God bless you."
We responded:
"I'm glad we could help, Debra! We had fun doing it. "
Profile photo of Ashley Castro

Ashley Castro

October 3, 2025

5  out of  5
rating by Ashley Castro
"I cannot praise this office enough, especially Heather! She was the calm amongst the storm, walking me through a very hard process."
We responded:
"Ashley! I'm glad we could help you with your auto insurance claim. Yes, we agree, Heather does a fantastic job. Glad we could help you and thank you for business with us! "
Profile photo of ‘beck

‘beck

September 30, 2025

5  out of  5
rating by ‘beck
"This is the best insurance agency you can go with for any of your needs. Not only did Heather get me a great quote for my home and car insurance, she also checks in on me and is the sweetest lady you’ll ever meet! I cannot recommend them enough, don’t hesitate to give them a call if you’re curious!!!"
We responded:
"Beck, thank you for your review. Heather is a rockstar. Glad we could help you with your car insurance savings!"
Profile photo of Mark Short

Mark Short

September 30, 2025

5  out of  5
rating by Mark Short
"We have been using the services of Ted Miller State Farm Agency for years. We have multiple cars and our home insured through Ted Miller, and could not be happier. The customer service staff are incredibly helpful and courteous, we can't get over how friendly they are. If you are interested in any insurance help, please call them first, they are the best. Mark Short"
We responded:
"Mark, we are very grateful for your kind words. Thank you for your loyal business over the years. We are happy to serve you with your auto and home insurance needs. "
Profile photo of Lane Florea

Lane Florea

September 29, 2025

1  out of  5
rating by Lane Florea
"They called me saying they had a great price. I have them take my insurance down the liability cuz it actually was a good deal from what I was told. Got my first bill and it was three times as high as it should have ever been. Try to get out of the office how we can get a resolution to this and all I get is back and forth and back and forth. It's great having a local office but if they can't do anything about simple concerns or some reason to have them. At this point, not even paying my first bill yet. Can't say I'd recommend."
We responded:
"First, we want to say how important your business is to us. We certainly strive for the best customer interactions. Our office tried to resolve this issue several times. We contacted you on 09/24,25,29,30 concerning your billing question. This is a relatively easy problem to solve, if premium is paid. We also waved billing fees and offered to personally deliver important discount material. We apologize that you had a poor experience, some things are out of our control. Please contact our office, we are happy to discuss this further. "
Profile photo of Scott Smith

Scott Smith

August 29, 2025

5  out of  5
rating by Scott Smith
"I was involved in a vehicle accident on a Friday evening 6/27/2025, and our vehicle was considered a total loss. I sent all of the information that I had regarding the accident to our State Farm agent on the next Saturday morning 6/28/2025. To my complete surprise, my e-mail was answered by our State Farm Customer Service Representative Heather B. on the very next Sunday afternoon 6/29/2025. Heather's assistance was above and beyond what was expected as she helped navigate us through the entire process after your vehicle is totaled. We are very satisfied with all of our insurance needs through State Farm!"
We responded:
"Scott - Thank you for your review and we are honored to be able to stand in the gap and assist you with your auto insurance claim! "
Profile photo of Kelly Thibault

Kelly Thibault

August 14, 2025

5  out of  5
rating by Kelly Thibault
"Heather gave me a great quote and the process of switching was very easy with no headache"
We responded:
"Kelly - Thank you for your review! "
Profile photo of Prahlad Acharya

Prahlad Acharya

July 16, 2025

5  out of  5
rating by Prahlad Acharya
"Ted Miller did an excellent job providing me with a beacon for Drive Safe for my Lexus ux300h in a timely fashion. He is very easy to work with and he has always the best client interests. I strongly recommend anyone to contact Ted Miller for any of their insurance requirements."
Profile photo of Hunter Knaack

Hunter Knaack

June 3, 2025

5  out of  5
rating by Hunter Knaack
"Heather was very helpful and fixed the issue during our call. Would recommend!"
We responded:
"Thank you for your review, Hunter. Yes, Heather is a great team member."
Profile photo of Rita

Rita

May 9, 2025

5  out of  5
rating by Rita
"Answered my questions, helped navigate the website, was very cordial and patient. A very good experience"
We responded:
"Hi Rita! Thank you for the kind words. Glad we could help!"
Profile photo of Jennifer Price

Jennifer Price

May 9, 2025

5  out of  5
rating by Jennifer Price
"Ted and Staff are awesome!"
We responded:
"Jennifer, thank you for your review!"
Profile photo of Denise Volker

Denise Volker

May 9, 2025

5  out of  5
rating by Denise Volker
"Heather and the whole team are so amazing to work with! They are so friendly and have great customer service!"
We responded:
"Thank you, Denise!"
Profile photo of Aaron Konopasek

Aaron Konopasek

May 8, 2025

5  out of  5
rating by Aaron Konopasek
"Great agent to work for! Exceptional service and prompt response! I had a lot to insure and heather had all of the answers and was amazing guiding me with the best! Amazing amazing amazing! Heather thanks for the work you do!"
We responded:
"Aaron, thank you for the review. I'm glad we could help. Thank you for your business with Ted Miller State Farm"
Profile photo of Amber Gale

Amber Gale

April 30, 2025

5  out of  5
rating by Amber Gale
"I’ve been with Ted Miller - State Farm Insurance for a few years now, and I couldn’t be happier with the service! Ted and his team are incredibly friendly, patient, and understanding. Each and every one of them truly makes you feel like family, never wavering in their commitment to helping you with all your insurance needs. Whether it’s my auto, home/property, or life insurance, I always know I’m in good hands. Ted and his team are quick to respond to any questions I have and take the time to explain everything in detail, which gives me a real sense of peace and comfort—especially since I have several policies. I never have to worry about my coverage (or the lack thereof) because I know they’ve got my back and my coverage is extended across every aspect of my life. However, what really sets them apart is their willingness to lend a listening ear about all things life and parenting-related. Whether I’m talking to Heather, Amelia, or Ted himself, I can confidently say they genuinely care. I appreciate how they always take the time to listen and offer advice, even outside of insurance matters. It’s like having an extended life-long friend by your side. I can’t say it enough—switching to Ted Miller - State Farm Insurance has truly been the greatest blessing and decision I could have ever made! If you’re looking for a team that is dedicated to providing affordable coverage while making sure you feel heard, understood, and supported in every aspect of life... if you want an insurance team that feels like more than just a service provider, then I highly recommend Ted Miller - State Farm. It is, without a doubt, the only way to go! *I appreciate you all to no end. Thank you again for all that you do! ~Amber Thorp <3"
We responded:
"Thank you, Amber! We are certainly happy to have you as a customer."
Profile photo of Michele Wills

Michele Wills

April 16, 2025

5  out of  5
rating by Michele Wills
"Ted Miller Insurance agency is great! Heather is always fast and efficient with any changes. They are a great company to trust with your insurance needs!"
We responded:
"Thank you for your review and giving us an opportunity to serve you with your home, auto and life insurance needs. "
Profile photo of Sophia

Sophia

March 26, 2025

5  out of  5
rating by Sophia
"The office is very professional and welcoming. Everyone is very nice and helpful. Heather was knowledgeable on bank the bank products they offer. I recommend this office to everyone."
We responded:
"Hi Sophia! Thank you for your kind words, and we're happy to have you with our Agency."
Profile photo of Country Wide

Country Wide

March 23, 2025

1  out of  5
rating by Country Wide
"By far, the WORST insurance agency I've come across! My original payment was $68.00 monthly. One month, I saw on my end I only owed $15.00 saw that, paid it. I kept checking it for a balance of more so I could pay it. Nothing ever showed up! When I called them to talk to them, they said it was an issue on their end that the other portion that I owed did not show up on their end. Then they decided to add it to my next month's bill, which put me in a horrible bind! They were not willing to fix their mess up. Instead, they wanted me to pay $68×3's because they added the next month and month after in it. This place is ridiculous! My bill now says $264.71 - They'll just keep charging you even when you've requested them to close your account! Awful place. Be careful doing business with them."
We responded:
"Hello! We apologize for your billing issue. We certainly do not want our customers not happy with their bills. Our customer service team advised that your bill of $14.15 was a short payment in Dec due to our billing system update. Your next bill in Jan did give you opportunity to pay your monthly installment and the previous. Or, we could have simply taken your normal installment in Dec. You received a balance due notification in Jan, Feb and March. We understand that paying $68X3 would have been a burden. However, no payment was ever received so the balance would continue to be added. Our Customer Service Department applied for a Hardship request to assist you in paying your balance which would defer your payment and help. If you would like to contact our office, we can certainly do our best to resolve this for you. "
Profile photo of Angela Moody

Angela Moody

March 14, 2025

5  out of  5
rating by Angela Moody
"Muy buen servicio, estoy muy conteta con sus detalles e informaciones sobre sus productos y servicios"
Profile photo of Gustavo Forero

Gustavo Forero

March 14, 2025

5  out of  5
rating by Gustavo Forero
"Esmeralda has done a great job with understanding her services and products. She has treated my family with the upmost respect. Beyond the business she does great interpersonally."