Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Country Wide

Country Wide

March 23, 2025

1  out of  5
rating by Country Wide
"By far, the WORST insurance agency I've come across! My original payment was $68.00 monthly. One month, I saw on my end I only owed $15.00 saw that, paid it. I kept checking it for a balance of more so I could pay it. Nothing ever showed up! When I called them to talk to them, they said it was an issue on their end that the other portion that I owed did not show up on their end. Then they decided to add it to my next month's bill, which put me in a horrible bind! They were not willing to fix their mess up. Instead, they wanted me to pay $68×3's because they added the next month and month after in it. This place is ridiculous! My bill now says $264.71 - They'll just keep charging you even when you've requested them to close your account! Awful place. Be careful doing business with them."
We responded:
"Hello! We apologize for your billing issue. We certainly do not want our customers not happy with their bills. Our customer service team advised that your bill of $14.15 was a short payment in Dec due to our billing system update. Your next bill in Jan did give you opportunity to pay your monthly installment and the previous. Or, we could have simply taken your normal installment in Dec. You received a balance due notification in Jan, Feb and March. We understand that paying $68X3 would have been a burden. However, no payment was ever received so the balance would continue to be added. Our Customer Service Department applied for a Hardship request to assist you in paying your balance which would defer your payment and help. If you would like to contact our office, we can certainly do our best to resolve this for you. "
Profile photo of Angela Moody

Angela Moody

March 14, 2025

5  out of  5
rating by Angela Moody
"Muy buen servicio, estoy muy conteta con sus detalles e informaciones sobre sus productos y servicios"
Profile photo of Gustavo Forero

Gustavo Forero

March 14, 2025

5  out of  5
rating by Gustavo Forero
"Esmeralda has done a great job with understanding her services and products. She has treated my family with the upmost respect. Beyond the business she does great interpersonally."
Profile photo of Sean Southard

Sean Southard

March 10, 2025

5  out of  5
rating by Sean Southard
"Ezzie was a blast to work with. Very helpful, informative, and pricing was very competitive across the board. Would recommend"
We responded:
"Sean! Glad to have you at our office and YES, Ezzie is a blast."
Profile photo of Alicia Wilson

Alicia Wilson

February 25, 2025

5  out of  5
rating by Alicia Wilson
"My experiences with Ms. Amelia she’s amazing her communication is awesome she keeps her word she stands for her job I appreciate you so much please know she takes her job at heart what an wonder thing she explain any questions I had she answered Amelia was positive in my situation and Ms. Ezzie my first time talking to her she was totally awesome she’s compassionate and she listened to my cry she was understanding to the situation. She was very positive to me. To the both of you ladies you two kept me calm, THANK YOU LADIES FOR EVERYTHING!! GOD BLESS YOU TWO ❤️❤️😇😇"
We responded:
"Thank you for those kind words. We are certainly happy to help and appreciate your business with our Agency!"
Profile photo of Rebecca Williams

Rebecca Williams

February 17, 2025

5  out of  5
rating by Rebecca Williams
"Heather was a great help!"
We responded:
"Yes Mam! She is very good at what she does. Welcome to the Agency!"
Profile photo of Thurston Oesch

Thurston Oesch

February 17, 2025

5  out of  5
rating by Thurston Oesch
"Heather is the best. Quick and efficient, knows insurance in and out. Doesn't try to oversell anything and always looks to get you the best rates for what you need."
We responded:
"Thank you, Thurston! Welcome to our Agency!"
Profile photo of Jordan Ferreira

Jordan Ferreira

February 17, 2025

5  out of  5
rating by Jordan Ferreira
"Heather was very informed and helpful"
We responded:
"Hi Jordan! Welcome to our office!"
Profile photo of Wendy Bereza

Wendy Bereza

February 17, 2025

5  out of  5
rating by Wendy Bereza
"I don’t know what I’d do without Heather! I was rear ended in the beginning of January and she has been so helpful answering all my questions with the situation. I’m glad I’ve found someone I can trust with my car insurance."
We responded:
"Wendy, Thank you for your review!"
Profile photo of Jackie Westphal

Jackie Westphal

January 18, 2025

5  out of  5
rating by Jackie Westphal
"Very pleased with Ted’s office! I called and got quotes within a timely manner! Heather was amazing to work with and very knowledgeable!"
We responded:
"Welcome, Jackie! Happy to have you!"
Profile photo of Beck Rogers

Beck Rogers

January 15, 2025

5  out of  5
rating by Beck Rogers
"Heather has been amazing to work with getting my insurance and life policy set up. I highly recommend working with her. She’s extremely professional and goes above and beyond making sure everything is taken care of"
We responded:
"Becky, Thank you for the review and welcome aboard! "
Profile photo of Austin Tothen

Austin Tothen

November 19, 2024

5  out of  5
rating by Austin Tothen
"Having insurance with Ted feels like people care about me and my family. He helped me not just have coverage but understand the coverage that I had."
We responded:
"Thank you, Austin!"
Profile photo of Mary Avery

Mary Avery

November 18, 2024

5  out of  5
rating by Mary Avery
"State Farm has the best rates, I’m very impressed with them, I told my brother and he switched over to them also, great savings!"
We responded:
"Thank you, Mary. So glad we could help!"
Profile photo of Judith Tartaglia

Judith Tartaglia

September 27, 2024

5  out of  5
rating by Judith Tartaglia
"We are so GRATEFUL to Esmeralda for patiently guiding us with kindness, integrity and honesty in not only getting the best coverage at the best price (including best deductible) for our cars and home, but also making the transition smooth and efficient, educating us on all aspects of coverage. Thankfully, Judith & Salvador."
We responded:
"We are glad you enjoyed your experience!"
Profile photo of Maria Hidalgo

Maria Hidalgo

September 27, 2024

5  out of  5
rating by Maria Hidalgo
"Fue muy rápido y efectivo el trato de Esmeralda"
Profile photo of Lissandra Dawson

Lissandra Dawson

July 11, 2024

5  out of  5
rating by Lissandra Dawson
"I'm not sure why insurance agents are still a thing. I'd rather sign up online and not speak to anyone"
We responded:
"Hi Lissandra - Thank you for your review. I'm not locating you as a customer. Please call our office, when you are available. Thank you, Mam!"
Profile photo of Donna Farmer

Donna Farmer

May 2, 2024

5  out of  5
rating by Donna Farmer
"Amelia is very professional and made my transition from my old insurance company of many years to now State Farm, the process was very seamless! Hats off to Amelia, State Farm should be very proud to have Amelia represent them! She is outstanding?"
We responded:
"Yes Mam - Amelia is awesome. We are very lucky to have such a good team member. Thank you for your review. "
Profile photo of Haleema RaKhem

Haleema RaKhem

April 26, 2024

5  out of  5
rating by Haleema RaKhem
"They are definitely the lowest for renter's insurance. I love it here! ❤️"
We responded:
"Yes Mam! Glad we could help you with your renters insurance!"
Profile photo of Jonathan Perrin

Jonathan Perrin

March 27, 2024

5  out of  5
rating by Jonathan Perrin
"Amelia Crawford was very helpful getting my brother set up with home and auto insurance on his house. Even with an older roof she was able to get him a policy that worked within his budget. Did a great job communicating and wrapped everything up quickly."
We responded:
"Thank you, Jonathan!"
Profile photo of Chris Paul

Chris Paul

March 4, 2024

5  out of  5
rating by Chris Paul
"Amelia was very helpful and accomodating with my schedule!"
Profile photo of Baker Haasis

Baker Haasis

February 9, 2024

5  out of  5
rating by Baker Haasis
"Ted is fantastic - friendly, helpful, and attentive!"
We responded:
"Thanks, Baker!"
Profile photo of Lidia Ticas

Lidia Ticas

February 2, 2024

5  out of  5
rating by Lidia Ticas
"It's been about 18 years since I been with State Farm, Ted Miller awesome customer service. I never had any problems, best car insurance I ever had. Thank you"
We responded:
"Thank you, Lidia!"
Profile photo of Cameron Davidson

Cameron Davidson

December 19, 2023

5  out of  5
rating by Cameron Davidson
"Great rates, very fast, very helpful"
We responded:
"Thanks, Cameron - Glad we could help!"
Profile photo of Barry Morse

Barry Morse

November 3, 2023

5  out of  5
rating by Barry Morse
"Great service. Very accommodating!! It felt personal.."
We responded:
"Thank you, Mr. Barry!"
Profile photo of Matt Fisher

Matt Fisher

October 23, 2023

5  out of  5
rating by Matt Fisher
"Ted Miller State Farm is always a flawless experience when doing any sort of insurance transaction. From instantly answering the phone to the ability to text info back and forth. Thanks for providing a seamless experience when adding a ring insurance policy today."
We responded:
"Matt! Thank you for your review. Glad we could help! We appreciate your business here. Ted Miller State Farm"